Job Description
Join our dynamic team as a Local Customer Service Representative and enjoy the benefits of weekly pay! We're seeking passionate individuals to deliver exceptional customer experiences in Los Angeles. This full-time role offers a supportive environment with growth opportunities. If you thrive in fast-paced settings and value work-life balance, apply now to be part of our hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and update account information
- Meet/exceed performance metrics for satisfaction and resolution
- Collaborate with team members for seamless service delivery
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Excellent communication and problem-solving skills
- Ability to navigate multiple software systems
- Flexible schedule availability (evenings/weekends)
- Strong attention to detail and organizational skills