Job Description
Launch your career in customer service with ConnectCare Solutions! We're seeking passionate Local Customer Service Representatives in Oklahoma City to join our dynamic team. Enjoy comprehensive paid training, competitive benefits, and clear growth pathways. No prior experience required – we'll equip you with the skills to succeed in a supportive environment. Help us deliver exceptional service while building a rewarding career in your local community.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Resolve service issues efficiently using our proprietary CRM system
- Document interactions accurately in our customer database
- Collaborate with support teams to address complex customer needs
- Maintain detailed knowledge of company products and services
- Contribute to process improvements based on customer feedback
Qualifications
- High school diploma or equivalent (required)
- Strong verbal and written communication skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation for on-site shifts
- Positive attitude and team player mentality