Job Description
Join our award-winning team as a Local Customer Service Representative in Philadelphia! We're hosting an exclusive hiring event for motivated individuals ready to start immediately. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. No experience necessary – we provide paid training!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and complaints with empathy and efficiency
- Process orders and maintain accurate client records
- Collaborate with cross-functional teams to improve service quality
- Meet/exceed performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced settings
- Basic computer proficiency with MS Office Suite
- Reliable transportation for in-person hiring event