Job Description
Join Heartland Connect as an entry-level Customer Service Representative and launch your career in Oklahoma's thriving service industry! We provide comprehensive paid training to transform motivated candidates into customer service experts. Our supportive team environment offers growth opportunities, competitive benefits, and the chance to make a real impact in your local community. If you're passionate about helping people and eager to develop professional skills, this is your perfect starting point.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries and troubleshoot issues efficiently using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Actively contribute to continuous improvement initiatives
- Uphold company standards for professionalism and brand representation
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills
- Strong communication and active listening abilities
- Problem-solving mindset with attention to detail
- Ability to multitask in a fast-paced environment
- No prior experience necessary - training provided!
- Must pass background check and drug screening