Job Description
Launch your career in customer service with ConnectServe Solutions! We're seeking enthusiastic Entry-Level Call Center Representatives in Fort Worth, TX. No experience required—comprehensive paid training provided to fast-track your success. Enjoy competitive pay, benefits, and a supportive team environment.
What We Offer:
- Full-time positions with paid training program
- Health, dental, and vision insurance options
- 401(k) with company match
- Clear career advancement paths
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members for process improvements
- Adhere to company compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (Windows, typing)
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Ability to pass background check/drug screen
- Customer service mindset (even without experience)