Job Description
Launch your customer service career in the vibrant city of New Orleans! Delta Support Solutions is hiring enthusiastic Local Customer Service Representatives for our downtown headquarters. No experience needed—our comprehensive paid training program equips you with essential skills to excel. Enjoy competitive pay, benefits, and a collaborative environment where your growth is prioritized. Join us in delivering exceptional service to our Louisiana community while advancing your professional journey.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person interactions with empathy and professionalism
- Process orders, returns, and service requests accurately
- Document cases in CRM systems and maintain detailed records
- Collaborate with support teams to resolve complex issues
- Adhere to company protocols and service standards
- Continuously develop product knowledge and service techniques
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude and willingness to learn
- Reliability and punctuality for on-site shifts
- Previous customer service experience preferred but not required