Job Description
Join our dynamic Oakland-based team as a Local Customer Service Representative and become the voice of our community! We're seeking passionate individuals to deliver exceptional support to Bay Area residents while building meaningful connections. This on-site role offers competitive pay, comprehensive benefits, and immediate start for qualified candidates ready to make a local impact.
Responsibilities
- Delocate personalized customer support via phone, email, and in-person interactions
- Resolve inquiries related to local services with empathy and efficiency
- Maintain detailed records in our CRM system
- Collaborate with Oakland-based teams to improve service quality
- Identify opportunities to enhance local customer experiences
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication skills in English
- Ability to work flexible shifts including weekends
- Proficiency with Microsoft Office and CRM platforms
- Local Oakland residency strongly preferred