Job Description
Get paid daily for your customer service skills! Join PayDay Connect as a Local Customer Service Representative in Portland, OR. We're hiring immediately for remote-friendly roles with flexible schedules and instant pay. No more waiting for bi-weekly checks – access your earnings daily through our secure app!
North Carolina Hiring Event Alert: Special recruitment drive scheduled for October 20th in Raleigh. Apply now for priority consideration!
Why Work With Us?
- Daily pay via our mobile app
- Comprehensive training program
- Health benefits (after 90 days)
- Career advancement opportunities
- Work-life balance options
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues efficiently
- Document interactions in CRM system with 100% accuracy
- Collaborate with cross-functional teams to resolve escalations
- Maintain customer satisfaction scores above 95%
- Participate in monthly performance reviews
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficient in Zendesk/Salesforce or similar CRM
- Excellent verbal/written communication skills
- Ability to type 40+ WPM with high accuracy
- Flexible schedule availability (evenings/weekends)
- Reliable high-speed internet connection
- Positive attitude and problem-solving mindset