Job Description
Join our award-winning team as a Local Customer Service Representative in Milwaukee and enjoy the flexibility of daily pay! We're seeking energetic professionals to deliver exceptional support to our growing client base. With immediate start opportunities and competitive compensation, this is your chance to thrive in a dynamic environment where your contributions are recognized daily.
Why Choose Us?
- Daily pay options (no more waiting for payday!)
- Comprehensive paid training
- Clear career advancement path
- Modern, collaborative workspace
- Health benefits after 60 days
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM system with 100% accuracy
- Meet/exceed performance metrics for first-call resolution and customer satisfaction
- Collaborate with team members to improve service processes
- Stay updated on product knowledge through ongoing training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Ability to type 40+ WPM with high accuracy
- Proficiency with CRM software and Microsoft Office Suite
- Strong problem-solving and conflict resolution abilities
- Reliable transportation to downtown Milwaukee office