Job Description
Join our dynamic Charlotte team as a Local Customer Service Representative and experience the freedom of daily pay! We're seeking motivated individuals to deliver exceptional support while enjoying immediate compensation for your work. No prior experience required – we provide comprehensive paid training to launch your career in customer service. This full-time role offers competitive pay, flexible scheduling, and a supportive environment where your contributions are recognized daily.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Process orders, returns, and account updates
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to navigate multiple software systems
- Reliable transportation to Charlotte office
- Positive attitude and problem-solving mindset
- Basic computer proficiency (Windows, MS Office)
- Ability to work flexible shifts including evenings/weekends
- No experience necessary – paid training provided