Job Description
Join ConnectCare Solutions as a Local Customer Service Representative and transform your career with daily pay opportunities! We're seeking empathetic professionals to deliver exceptional support to our Bay Area community. Enjoy the flexibility of paid training, competitive wages, and the satisfaction of making a daily impact. Our San Jose headquarters offers a collaborative environment where your growth matters.
Responsibilities
- Handle inbound/outbound calls, emails, and chats with professionalism
- Resolve customer inquiries regarding products/services
- Document interactions in CRM systems with precision
- Collaborate with team members to escalate complex issues
- Meet/exceed performance metrics for response times
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and resilience
- Must pass background check