Job Description
Join Fort Worth's premier customer service team at our exclusive Hiring Event! We're seeking passionate individuals to deliver exceptional local support to our growing community. This full-time role offers competitive pay, comprehensive benefits, and opportunities for advancement within our dynamic organization. Perfect for those who thrive in fast-paced environments and love helping neighbors!
Event Details: October 15, 2023 | 9:00 AM - 4:00 PM | Fort Worth Solutions Group Headquarters
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process orders, returns, and service requests using CRM systems
- Collaborate with local teams to address complex customer needs
- Document interactions and maintain accurate customer records
- Proactively identify opportunities to enhance service quality
- Participate in ongoing training to master product knowledge
- Support community outreach initiatives during local events
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in local business
- Strong communication skills with Fort Worth regional dialect awareness
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Valid Texas driver's license (for occasional field visits)
- Bilingual (English/Spanish) candidates highly desired
- Positive attitude with problem-solving mindset