Job Description
Join our award-winning customer service team at Premier Customer Solutions! We're hosting an exclusive hiring event in Fort Worth for passionate individuals dedicated to delivering exceptional local customer experiences. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Perfect for career growth in the heart of Texas!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and account updates accurately
- Document interactions and maintain detailed records
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software and MS Office
- Ability to work flexible hours including weekends
- Bilingual (English/Spanish) highly desirable
- Positive attitude and resilience under pressure