Job Description
Join our award-winning team at Wichita Community Solutions! We're hosting an exclusive hiring event for passionate Local Customer Service Representatives to serve our vibrant community. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment.
Event Details:
- Date: October 15, 2023
- Time: 9:00 AM - 4:00 PM
- Location: 456 Commerce Street, Wichita, KS 67202
- What to Bring: Resume, government ID, and enthusiasm!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently with empathy and professionalismMaintain accurate customer records in our CRM system
- Collaborate with team members to improve service processes
- Support community outreach initiatives and local partnerships
- Adhere to company policies and compliance standards
- Identify opportunities for service improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Proficiency with Microsoft Office and CRM systems
- Positive attitude with community-focused mindset
- Valid Kansas driver's license (if travel required)
- Bilingual (English/Spanish) highly desirable