Job Description
Join our dynamic team as a Local Customer Service Representative in Indianapolis! We're seeking passionate individuals to deliver exceptional support to our community. Enjoy immediate start, competitive compensation, and growth opportunities in a fast-paced environment. No experience necessary – we provide comprehensive training!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and technical issues efficiently
- Process orders and update customer records accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Document interactions in CRM systems
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency
- Customer-focused mindset and patience
- Available for flexible shifts including weekends
- Local Indianapolis residency preferred