Job Description
Join Our Team Immediately! Paid Training Provided.
CustomerCare Solutions Inc. is seeking passionate Local Customer Service Representatives to deliver exceptional support from our Memphis hub. We're expanding operations across Tennessee and Texas and need dedicated professionals to serve our growing client base. No experience required – we provide comprehensive paid training to launch your customer service career. Enjoy competitive pay, benefits, and immediate start dates in a dynamic environment.
Why Work With Us?
- Immediate hire with paid training program
- Full-time position with benefits package
- Growth opportunities to Texas locations
- Supportive team culture with advancement paths
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process transactions and updates using CRM systems
- Document interactions and maintain accurate records
- Collaborate with cross-functional teams to resolve complex issues
- Adhere to service level agreements and quality standards
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities while maintaining customer focus
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency with MS Office suite
- Customer service mindset with patience and resilience
- Pass background check and drug screen
- Must be authorized to work in the US