Job Description
Join Our Memphis Team Today!
Are you ready to launch your customer service career with immediate opportunities? Premier Support Solutions is seeking passionate Local Customer Service Representatives in Memphis, TN. Enjoy paid training, competitive benefits, and a supportive work environment. No experience needed—just your dedication to helping others!
Why Choose Us?
• Immediate Hire – Start earning right away
• Paid Training – Comprehensive onboarding program
• Career Growth – Clear advancement paths
• Team Culture – Collaborative and inclusive environment
Be the voice of our brand and deliver exceptional experiences to local customers. Apply now to secure your spot in our next training cohort!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet/exceed performance metrics (e.g., CSAT, resolution time)
- Participate in ongoing training and development sessions
- Support community initiatives aligned with company values
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (MS Office, CRM platforms)
- Empathy and patience when handling customer concerns
- Reliable transportation for in-office training
- Positive attitude and willingness to learn
- Must pass background check and drug screening