Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking passionate individuals to deliver exceptional local support and become the voice of our community. Enjoy competitive pay, flexible scheduling, and immediate start opportunities. If you thrive in fast-paced environments and value making a difference locally, apply today!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with local teams to ensure seamless service delivery
- Identify and escalate complex issues to senior representatives
- Maintain detailed knowledge of local products and services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with CRM systems
- Strong attention to detail and accuracy
- Positive attitude and team player mentality