Job Description
Join our award-winning customer service team in Oklahoma City and launch your career with comprehensive paid training! We're seeking dedicated night shift professionals to deliver exceptional support to local clients. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized. No experience required – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Maintain high customer satisfaction metrics
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Previous customer service experience preferred
- Flexibility to work nights and weekends
- Positive attitude with problem-solving mindset