Job Description
Join our dynamic team as a Local Customer Service Representative and launch your career in customer support! We're seeking passionate individuals with no prior experience to deliver exceptional service to our Texas-based clients. Our comprehensive training program ensures you'll develop industry-leading skills while supporting diverse communities across the state. Enjoy competitive pay, comprehensive benefits, and growth opportunities within a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex cases
- Process orders and updates while maintaining service standards
- Participate in continuous training and development sessions
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and active listening skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Customer-focused mindset and problem-solving aptitude