Job Description
Join our dynamic team as a Local Customer Service Representative in Tampa, Florida! We're seeking enthusiastic individuals with no prior experience to deliver exceptional support to our community. This full-time role offers immediate start, competitive pay, and comprehensive training. If you're passionate about helping others and ready to launch your career, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve billing, service, and technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with support teams to ensure seamless customer experiences
- Meet daily performance metrics including call quality and resolution times
- Contribute to process improvement initiatives
- Maintain knowledge of products/services through continuous learning
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and active listening skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to our Tampa location
- Flexible availability including evenings and weekends