Job Description
Join CityConnect Solutions at our exclusive San Jose hiring event for entry-level Customer Service Representatives! No experience is needed – we provide comprehensive training to launch your career in customer support. This full-time role offers growth opportunities, competitive pay, and a collaborative team environment. Perfect for recent graduates or career changers seeking a stable, rewarding position in the heart of San Jose's thriving business district.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve customer inquiries and complaints efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing product and service training
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office applications
- Positive attitude and customer-focused mindset
- Reliable transportation to San Jose office
- Flexibility to work occasional weekends or evenings