Job Description
Join Oakland Community Solutions at our exclusive hiring event for Local Customer Service Representatives! We're seeking passionate individuals to serve our diverse community with exceptional support. This is your opportunity to launch a rewarding career in customer service while making a tangible impact in Oakland. Event Details: Date: October 28, 2023 | Time: 10:00 AM - 4:00 PM | Location: 555 Broadway Street, Oakland, CA 94607. Walk-ins welcome! Bring your resume and enthusiasm.
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining company service standards
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Support community outreach initiatives during local events
- Handle sensitive information with confidentiality and professionalism
Qualifications
- Minimum 1 year customer service experience
- Strong communication skills in English and Spanish preferred
- Ability to navigate multiple software systems simultaneously
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset
- Availability to work weekends during community events
- Valid California driver's license (for outreach duties)