Job Description
Join our award-winning customer service team in Dallas! We're seeking passionate individuals to become Local Customer Service Representatives with comprehensive paid training. No experience needed – we'll equip you with everything needed to excel in this rewarding career path.
At Dallas Customer Solutions Inc., we value our community and invest in our people. Enjoy competitive pay, full benefits, and a supportive environment where your growth matters. Help us deliver exceptional service to Dallas residents while building a stable future with advancement opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat for local Dallas clients
- Resolve service issues with empathy and efficiency while maintaining company standards
- Update customer records and process transactions accurately in CRM systems
- Collaborate with team members to improve service workflows
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Represent our brand with professionalism in all customer interactions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication skills and ability to multitask
- Basic computer proficiency and typing accuracy
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Must pass background check and drug screening
- Reside within 30 miles of Dallas, TX
- Commitment to completing paid training program