Job Description
Launch your career in customer service with our paid training program! We're seeking enthusiastic Local Customer Service Representatives in Atlanta, Georgia to join our dynamic team. No prior experience is required – we provide comprehensive paid training to ensure your success. This full-time position offers competitive pay, career advancement opportunities, and a supportive work environment. If you're a people person with a passion for helping others, apply today and start your journey toward a rewarding career in Georgia!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns efficiently using our proprietary systems and training protocols
- Document all interactions accurately in our CRM database for quality assurance
- Collaborate with team members to share best practices and improve service delivery
- Meet daily performance metrics including call volume and resolution targets
- Act as a brand ambassador by maintaining positive customer relationships
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills and clear speaking voice
- Ability to type 30+ WPM with basic computer proficiency
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Atlanta training facility
- Pass background check and drug screening
- No prior experience required – we provide all necessary training