Job Description
Join our award-winning team as a Local Customer Service Representative in Louisville, KY! We're seeking compassionate professionals to deliver exceptional support to our community. Enjoy paid training, flexible scheduling, and a collaborative environment where your growth matters. No prior experience required—just your dedication to helping others!
Why Work With Us?
• Competitive hourly wages with performance bonuses
• Comprehensive paid training program
• Health benefits for part-time employees
• Career advancement opportunities
• Supportive team culture focused on work-life balance
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions, orders, and service requests using our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain accurate customer records and documentation
- Identify opportunities to improve service quality and customer satisfaction
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Exceptional verbal and written communication skills
- Proficiency with basic computer applications and CRM software
- Strong problem-solving abilities and attention to detail
- Ability to work flexible hours including evenings and weekends
- Previous customer service experience is a plus but not required
- Must pass background check and drug screening