Job Description
Join Denver Solutions Inc. as a Local Customer Service Representative and become the voice of our valued customers! We're seeking passionate professionals to deliver exceptional support during weekend shifts in our vibrant Denver office. Enjoy a collaborative environment, competitive pay, and growth opportunities while making a real impact in your community. If you thrive in fast-paced settings and excel at problem-solving, this is your chance to shine!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process orders, returns, and account modifications accurately
- Collaborate with team members to escalate complex issues
- Maintain detailed records in our CRM system
- Support weekend inventory and shipment tracking tasks
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Ability to work independently and in team settings
- Proficient with Microsoft Office and CRM platforms
- Available for all weekend shifts (Sat/Sun)