Job Description
Join our award-winning team as a Local Customer Service Representative in Charlotte, NC with weekly pay! We're seeking empathetic professionals to deliver exceptional customer experiences while enjoying the stability of weekly paychecks. This is your opportunity to build a meaningful career in a supportive environment with growth opportunities.
Why Choose Us?
- Weekly pay for immediate financial flexibility
- Comprehensive training program
- Health benefits and retirement plans
- Relocation assistance available for PA candidates
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and service disruptions efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Meet/exceed performance metrics for customer satisfaction
- Participate in quarterly hiring events in Pennsylvania
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office and CRM software
- Exceptional verbal/written communication skills
- Ability to work flexible shifts including evenings
- Strong problem-solving and conflict resolution abilities
- Willingness to travel to PA hiring events quarterly