Job Description
Join our award-winning team at Innovate Solutions Inc. as a Local Customer Service Representative in Wichita! We're hosting an exclusive hiring event for passionate individuals dedicated to delivering exceptional service to our Kansas community. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth—all while supporting local businesses and residents. Event Details: Thursday, June 15th, 10 AM - 4 PM at 456 Enterprise Plaza, Wichita, KS. Bring your resume and enthusiasm—on-the-spot interviews available!
Responsibilities
- Handle inbound/outbound calls, emails, and chats for local clients
- Resolve customer inquiries and issues with empathy and efficiency
- Document interactions in CRM systems while maintaining accuracy
- Collaborate with support teams to resolve complex cases
- Identify opportunities to enhance customer satisfaction
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce)
- Ability to multitask in a fast-paced environment
- Reside within 30 miles of Wichita
- Positive attitude and team player mindset