Job Description
Join Houston's Premier Night Shift Team!
We're hosting an exclusive hiring event for motivated individuals seeking rewarding night shift call center opportunities in Houston, TX. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for career growth. No experience? No problem! We provide paid training.
Event Details:
📍 Location: 456 Business Park Blvd, Houston, TX 77002
📅 Date: June 15, 2024
⏰ Time: 6:00 PM - 9:00 PM
🎁 On-the-spot interviews & hiring decisions!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, complaints, and billing issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rates)
- Collaborate with team members to improve service quality
- Adhere to company protocols and security guidelines
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency and typing skills (30+ WPM)
- Flexible schedule availability (nights, weekends, holidays)
- Positive attitude with customer service focus
- Background check and drug screen required