Job Description
Join our dynamic call center team at ConnectCare Solutions! We're hosting an exclusive hiring event for motivated individuals seeking night shift opportunities in Phoenix. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your growth matters. No experience required – we provide paid training!
What We Offer:
• Night shift premium pay
• Health/dental/vision insurance
• Paid time off & 401(k)
• Career advancement opportunities
• Modern downtown Phoenix location
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to compliance protocols
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to work independently
- Basic computer proficiency
- Flexible schedule (11 PM - 7 AM)
- Customer service mindset
- Reliable transportation
- Background check required