Job Description
Join our dynamic team at ConnectCare Solutions for exclusive night shift call center opportunities! We're hosting a hiring event for motivated professionals in Kansas City, MO and across Texas. Enjoy competitive pay, comprehensive benefits, and career growth in a supportive environment.
Why Apply?
- Sign-on bonuses for qualified candidates
- Flexible scheduling options
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid training and development programs
Don't miss this chance to launch your customer service career with industry leaders!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and resolve issues efficiently
- Meet/exceed performance metrics for quality and speed
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service delivery
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service experience
- Strong typing skills (35+ WPM)
- Excellent verbal communication abilities
- Ability to work flexible night shifts (10 PM - 6 AM)
- Basic computer proficiency
- Problem-solving mindset
- Reliable transportation to Kansas City event