Job Description
Are you a compassionate communicator looking for a local opportunity?
Apex Support Solutions is currently hiring a Night Shift Customer Service Representative in Long Beach, CA. We are looking for dedicated individuals to join our team, offering paid training and a competitive hourly wage.
Why Join Us?
• Paid Training Program: Start your career with confidence.
• Local Opportunity: Work from a specific location in Long Beach.
• Night Shift Benefits: Enjoy a stable schedule with premium pay rates.
• Supportive Environment: Join a company that values your growth.
As a Customer Service Representative, you will be the voice of our brand, ensuring our clients receive top-tier support.
Apex Support Solutions is currently hiring a Night Shift Customer Service Representative in Long Beach, CA. We are looking for dedicated individuals to join our team, offering paid training and a competitive hourly wage.
Why Join Us?
• Paid Training Program: Start your career with confidence.
• Local Opportunity: Work from a specific location in Long Beach.
• Night Shift Benefits: Enjoy a stable schedule with premium pay rates.
• Supportive Environment: Join a company that values your growth.
As a Customer Service Representative, you will be the voice of our brand, ensuring our clients receive top-tier support.
Responsibilities
- Manage a high volume of incoming calls and emails during night shifts.
- Provide accurate information regarding products and services to local customers.
- Resolve customer complaints and issues with patience and efficiency.
- Collaborate with team leads to improve service quality.
- Maintain detailed records of all customer interactions.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred but paid training is provided for the right candidates.
- Strong computer skills and typing speed.
- Ability to work independently and as part of a team.
- Flexibility to work rotating night shifts.
- Excellent verbal and written communication skills.