Job Description
Join our award-winning team as a Paid Training Call Center Agent in Jacksonville, FL! No experience required – we provide comprehensive paid training to launch your career in customer service. Enjoy competitive pay, flexible schedules, and opportunities for advancement in a dynamic, supportive environment. Urgent hiring for motivated individuals ready to excel in a fast-paced setting. Apply today and transform your future!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Adhere to company protocols and compliance standards
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills (verbal/written)
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- No prior experience required (training provided)
- Background check and drug screen required post-offer
- Must be authorized to work in the US