Job Description
Join our award-winning customer service team with paid training! No experience needed – we provide comprehensive hands-on training to launch your career in customer support. Enjoy competitive pay, benefits, and growth opportunities in a modern, fast-paced environment. Immediate openings for motivated individuals ready to excel in Oklahoma City's thriving business district.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM tools and knowledge bases
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in customer management systems
- Collaborate with team leads to improve service processes
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Typing speed of 35+ WPM with high accuracy
- Flexibility to work evenings/weekends as needed
- Passion for helping others and problem-solving
- Reliable transportation to downtown Oklahoma City location