Job Description
Launch your career in customer service with our paid training program! ConnectServe Solutions is seeking motivated individuals for immediate full-time call center positions in New York. No experience required – we provide comprehensive paid training to equip you with the skills needed to succeed. Enjoy competitive pay, benefits, and a supportive team environment.
What We Offer:
- 5-week paid training program ($18/hr during training)
- Immediate start upon training completion
- Health, dental, and vision benefits
- Performance-based bonuses
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (including weekends)
- Customer-focused mindset with problem-solving aptitude
- No prior experience required – training provided
- Must pass background check and drug screen