Job Description
Join our dynamic team as a Local Customer Service Representative in Oklahoma City and enjoy the flexibility of daily pay! We're seeking passionate individuals to deliver exceptional support to our community. With immediate start opportunities, you'll be part of a supportive environment where your contributions are recognized daily. No weekends or holidays required! Apply today and start earning tomorrow.
Responsibilities
- Handle inbound/outbound calls and customer inquiries with professionalism
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to escalate complex cases
- Meet daily performance metrics for call volume and resolution time
- Maintain positive customer relationships through empathetic communication
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong verbal communication and active listening skills
- Proficiency with CRM software and MS Office Suite
- Ability to multitask in a fast-paced environment
- Reliable transportation to our Oklahoma City office
- Positive attitude and problem-solving mindset
- Flexible availability for weekdays (9am-5pm)