Job Description
Launch your career in customer service with our industry-leading paid training program! Elite Support Solutions is seeking motivated individuals in Jacksonville to join our dynamic team as Customer Service Representatives. No prior experience required – we provide comprehensive paid training to equip you with the skills needed to excel. Enjoy competitive compensation, career advancement opportunities, and a supportive work environment. If you're passionate about helping others and ready to grow professionally, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex cases
- Meet/exceed performance metrics for quality and speed
- Continuously improve product knowledge through training
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, email, CRM)
- Positive attitude and strong problem-solving abilities
- Reliable transportation to Jacksonville office
- Willingness to complete paid training program (4 weeks)