Job Description
Are you ready to launch a successful career with paid training? Apex Support Solutions is seeking dedicated Customer Service Representatives to join our dynamic team in Detroit, MI. We are committed to your growth and provide a structured training program to help you succeed from day one.
As a Customer Service Representative, you will be the face of our brand, ensuring our clients receive top-tier support. This is an immediate hire opportunity for motivated individuals looking to advance in a stable corporate environment.
Responsibilities
- Handle inbound and outbound customer inquiries with empathy and professionalism.
- Diagnose customer issues and provide effective solutions.
- Accurately record customer interactions and account information in the CRM.
- Collaborate with the support team to improve service quality and performance.
- Stay updated on product knowledge through ongoing training sessions.
Qualifications
- High school diploma or GED required.
- Excellent verbal and written communication skills.
- Basic computer literacy and typing skills (30+ wpm).
- Ability to work full-time hours, including evenings and weekends.
- Passion for helping others and problem-solving.