Job Description
Launch your customer service career with our paid training program! Apex Customer Solutions is seeking motivated individuals for part-time call center positions in Louisville, KY. No prior experience required – we'll equip you with all the skills needed to succeed.
What We Offer:
- Comprehensive paid training program (2 weeks)
- Flexible part-time schedules (evenings/weekends)
- Competitive hourly wages + performance bonuses
- Clear career advancement path
- Supportive team environment
Join our award-winning team and build valuable skills while earning a competitive wage. Apply today to start your journey in customer service!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to enhance customer experience
- Adhere to company policies and compliance standards
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Ability to multitask in fast-paced environment
- Customer service mindset with problem-solving aptitude
- Reliable transportation to downtown Louisville location
- Pass background/drug screening (pre-employment)
- 18+ years of age