Job Description
Are you looking for a career change or a flexible part-time job?
Apex Support Solutions is currently hiring Part-Time Call Center Representatives in New York and Tampa with Paid Training provided. No prior experience is requiredβwe will teach you everything you need to know to succeed in a high-growth environment.
We are looking for enthusiastic individuals who want to start a career in customer service and sales. If you are reliable, have great communication skills, and want to earn a competitive income, we want to hear from you.
Why Join Us?
β’ Paid Training Program β Start earning while you learn.
β’ Flexible Hours β Perfect for students or those with other commitments.
β’ Competitive Pay β Base salary plus performance bonuses.
β’ Career Growth β Opportunities for advancement within the company.
Responsibilities
- Handle inbound and outbound customer inquiries professionally and efficiently.
- Provide accurate information regarding products and services to clients.
- Resolve customer complaints and issues with patience and empathy.
- Document all customer interactions and transactions in our CRM system.
- Collaborate with team leads to improve call handling times and customer satisfaction scores.
- Meet daily and weekly sales or performance targets.
Qualifications
- High school diploma or equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication skills with a clear and friendly tone.
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work in a fast-paced, target-driven environment.
- Reliable internet connection (for remote/hybrid roles).