Job Description
Join our award-winning Denver call center team and launch your customer service career! We're seeking passionate individuals to deliver exceptional experiences for Fortune 500 clients. Enjoy flexible scheduling, comprehensive training, and a supportive environment that values your growth. Immediate openings available for motivated professionals ready to make an impact.
What We Offer:
- Competitive hourly pay plus performance incentives
- Flexible part-time shifts (evenings/weekends)
- Free professional development programs
- Modern downtown Denver workspace
- Health benefits for part-time employees
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve technical issues using CRM systems
- Meet/exceed performance metrics (AHT, CSAT)
- Document interactions accurately in Salesforce
- Collaborate with team to improve processes
- Participate in ongoing training sessions
- Maintain HIPAA/GDPR compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- 40+ WPM typing speed
- Proficiency with Microsoft Office Suite
- Ability to work flexible shifts (including nights)
- Clear communication skills (bilingual Spanish a plus)
- Pass background/drug screening
- Must be authorized to work in the US