Job Description
Join our award-winning customer service team at Peak Performance Solutions! We're hosting an exclusive hiring event for motivated individuals to fill part-time call center positions in Denver. Enjoy competitive pay, flexible scheduling, and comprehensive training. Our supportive culture offers growth opportunities and performance bonuses. Perfect for students, career changers, and those seeking work-life balance. Apply today and start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong typing skills (35+ WPM) and computer proficiency
- Exceptional verbal communication and active listening
- Ability to work flexible shifts including evenings/weekends
- Problem-solving mindset with calm demeanor under pressure