Job Description
Launch your customer service career with paid training at Customer Connect Solutions! We're seeking motivated individuals to join our part-time call center team in Louisville, KY. No experience required—our comprehensive training program equips you with all necessary skills to succeed.
Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students, career changers, or anyone seeking supplemental income. Start your journey toward professional growth today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Maintain accurate call records in CRM systems
- Meet performance metrics (call volume, resolution rate)
- Collaborate with team members for seamless service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer proficiency and typing ability
- Strong problem-solving and active listening skills
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and customer-focused mindset