Job Description
Join our award-winning customer service team and launch your career immediately! NexaConnect Solutions is seeking motivated Part-Time Call Center Representatives in Nashville to deliver exceptional support experiences. Enjoy flexible scheduling, comprehensive training, and a dynamic team environment where your contributions make a real impact. Perfect for students, career changers, or those seeking supplemental income with rapid onboarding.
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, CSAT)
- Collaborate with team to improve service quality
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (required)
- Minimum 6 months customer service experience
- Strong verbal/written communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- Background check/drug screen required