Job Description
Join GlobalConnect Solutions' award-winning customer service team and start earning immediately! We're seeking dynamic Part-Time Call Center Representatives in New York City to handle inbound/outbound calls for Fortune 500 clients. This flexible role offers competitive pay, comprehensive training, and rapid career advancement. No experience required – we provide full paid training!
Why Choose Us?
- Immediate start upon hiring
- Flexible shifts (evenings/weekends available)
- Performance-based bonuses
- Health benefits for full-time equivalents
- Modern downtown Manhattan office
Responsibilities
- Handle 50-80 daily customer calls with professionalism
- Resolve billing inquiries and service issues
- Document interactions in CRM systems
- Meet/exceed quality and productivity metrics
- Participate in weekly team training sessions
- Upsell products when appropriate
- Maintain 95% schedule adherence
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Reliable transportation to Manhattan
- Previous customer service experience (preferred)
- Flexible availability including weekends
- Passion for helping customers