Job Description
Join our dynamic team at Customer Connect Solutions! We're hosting an exclusive hiring event for Part-Time Call Center Representatives in sunny Tampa, Florida. If you're passionate about customer service and seeking flexible hours, this is your opportunity to shine in a supportive, growth-oriented environment. Enjoy competitive pay, comprehensive training, and a chance to make a real impact while building your career in one of Florida's most vibrant cities.
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service standards
- Adhere to compliance protocols and company policies
Qualifications
- High school diploma or equivalent required
- 6+ months customer service/call center experience preferred
- Exceptional verbal communication and active listening skills
- Type 35+ WPM with strong computer literacy
- Flexible availability (evenings/weekends required)
- Pass background/drug screening