Job Description
Join our dynamic team at ConnectServe Solutions! We're hosting an exclusive hiring event for motivated individuals seeking part-time call center opportunities in North Carolina. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth matters. No experience? No problem – we provide comprehensive training to set you up for success. Apply today and start your rewarding career journey!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with typing speed of 30+ WPM
- Customer service mindset with problem-solving aptitude
- Availability to work evenings/weekends (flexible scheduling)