Job Description
Are you ready to launch a rewarding career in customer service? Apex Support Services is hosting an exclusive Hiring Event for dynamic individuals looking for Part-Time Call Center Jobs in Milwaukee, WI.
We are looking for passionate problem solvers to join our growing team. Whether you are looking for a flexible schedule or a stepping stone into the corporate world, this is your opportunity to shine. Our hiring event offers immediate interviews and same-day onboarding for qualified candidates.
Why Apply?
- Competitive hourly pay ($18.00 - $22.00/hr)
- Flexible part-time schedule
- Comprehensive training provided
- Opportunity for advancement
Responsibilities
- Manage a high volume of inbound and outbound customer calls with a professional and empathetic tone.
- Resolve customer inquiries and complaints efficiently while adhering to company scripts and guidelines.
- Accurately document customer interactions and account information in the CRM system.
- Identify opportunities to upsell or cross-sell products and services to meet sales targets.
- Stay updated on product knowledge and policy changes to provide accurate information.
- Collaborate with team leads to ensure consistent service quality and operational excellence.
Qualifications
- High school diploma or GED required; college degree preferred.
- Strong verbal communication skills and active listening abilities.
- Basic computer literacy and typing speed of 40+ WPM.
- Ability to work in a fast-paced environment and handle high-pressure situations.
- Reliable internet connection and home office setup (for remote options).
- Must be available to work weekends or evenings as per business needs.