Job Description
We are currently hosting a Hiring Event for dedicated and friendly individuals to join our growing team as Part-Time Call Center Representatives.
Join a company where your voice matters. We are looking for passionate individuals to handle inbound and outbound customer inquiries with a focus on delivering exceptional service. This is a fantastic opportunity for those seeking flexible hours and a supportive work environment.
Why Apply?
- Competitive hourly pay starting at $19.00/hr
- Flexible part-time schedules available
- Opportunity for immediate hire and training
- Modern office environment in downtown LA
Don't miss this chance to start your career in customer service today. Walk-ins are welcome at our hiring event!
Responsibilities
- Answer incoming customer calls and emails in a professional and timely manner.
- Resolve customer inquiries and complaints with patience and empathy.
- Update customer account information accurately in our CRM system.
- Process orders, returns, and service requests efficiently.
- Identify and escalate complex issues to the appropriate department.
- Maintain a high level of product and service knowledge.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or call center experience is preferred but not mandatory.
- Excellent verbal communication and active listening skills.
- Strong computer proficiency with Microsoft Office Suite.
- Ability to work in a fast-paced, high-volume environment.
- Must be available to work a flexible part-time schedule, including weekends and holidays.